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SMS (2-step verification code) is not received

If your mobile carrier's settings are set to reject international SMS, you may not receive the SMS.
If you still cannot receive SMS even after changing your device settings, please check your mobile carrier's SMS settings.

DOCOMO
https://www.docomo.ne.jp/info/spam_mail/sms/

SoftBank
https://www.softbank.jp/mobile/support/mail/antispam/mms/fromoversea/

au
https://www.au.com/support/service/mobile/trouble/mail/cmail/block/

Rakuten Mobile(MNO)
https://network.mobile.rakuten.co.jp/faq/detail/00001362/

※There is no international SMS rejection setting on Rakuten lines. Please refer to the help page in case the SMS verification code is not delivered.

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  • Can I purchase items in the Adam byGMO mobile app (iOS and Android)?
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