If you are not receiving emails please check below.
- Recognized as spam email.


- Your email setting might be set for rejecting mail reception.
*Even if you have not set the spam prevention function, you may be preset to not receive certain emails.
After checking the settings, set the domain for [@adam.jp] as a receivable domain.


- There are mistakes in the email address or date of birth entered at the to reset password.
*When you have not received emails even though you entered correctly, there are errors in your account information at the time of registration, or your account might not have been registered.

If you are still having a problem, please contact here.